Free Medication Counselling & Monitoring Services
Get help with newly prescribed medicines
If you’re starting a medication for a long-term condition, you might be eligible for support and advice from a local pharmacist through a free service called the New Medicine Service (NMS). Through this program, the pharmacist will guide you over several weeks to ensure you use the medication safely and correctly.
Who can use the service
You are eligible to use the New Medicine Service if you live in Nigeria and have been prescribed a new medication for any of the following conditions:
- asthma
- chronic obstructive pulmonary disease (COPD)
- type 2 diabetes
- high blood pressure
- high cholesterol
- osteoporosis
- gout
- glaucoma
- epilepsy
- Parkinson’s disease
- urinary incontinence or retention
- heart failure
- coronary heart disease
- atrial fibrillation
- unstable angina or heart attack
- stroke or transient ischaemic attack (TIA)
- long-term risk of blood clots or blocked blood vessels, including DVT (deep vein thrombosis)
How the service works
When you collect your new prescription from the pharmacy, ask the pharmacist about participating in the New Medicine Service.
You’ll have three appointments with the pharmacist over the course of several weeks. These meetings can be held over the phone or in the pharmacy’s private consultation area.
During these appointments, you can discuss any concerns or issues you have, and the pharmacist will assist with any problems related to your medication. If necessary, the pharmacist can refer you back to your doctor.
